Privacy Policy

Last updated: July 2025

1. Introduction

Online&Live (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and your rights under applicable privacy laws including GDPR and CCPA.

2. Information We Collect

• Account Data: name, email, company name (when you sign up).
• Usage Data: uptime checks, response metrics, browser/device data, timestamps.
• Technical Data: IP address, cookies, analytics data (e.g. Plausible Analytics).
• Billing Data: payment card info if applicable (via Stripe or similar).

3. How We Use Your Data

We use your data to:

• Provide and maintain the uptime-monitoring service;
• Send alerts and notifications (e.g. downtime, SSL expiration);
• Improve usability, performance, and user experience;
• Process payments securely via trusted providers;
• Send account or service-related communications;
• Comply with legal obligations.

4. Cookies & Tracking

We use cookies and similar technologies to operate our service, remember preferences, analyze usage (via Plausible Analytics), and improve performance. You can opt out or delete cookies via your browser settings; disabling some features may degrade your experience.

5. Data Sharing

We do not sell your data. We may share it with third parties in limited circumstances:

• Service providers: hosting (e.g. AWS), analytics, email or payment processors (e.g. Stripe).
• Legal compliance: when required to comply with legal processes.
• Business transfers: in case of merger or acquisition—subject to notification and retention of privacy protections.

6. Data Retention & Your Rights

We retain personal data only as long as necessary for the purposes listed here or as required by law. You may request access, correction, deletion, portability, or restriction of your data by contacting us.

7. GDPR & CCPA Compliance

Users in the EU or California have rights under GDPR and CCPA. We provide transparency, access, correction, and opt-out mechanisms. Contact us for data requests.

8. Security

We implement industry-standard security measures including SSL encryption, restricted access, regular audits, and data anonymization where appropriate.

9. Children's Privacy

Our service is not directed at anyone under 13. We do not knowingly collect personal data from children under 13. If discovered, we will promptly delete it.

10. Changes to This Policy

We may update this policy occasionally. Significant changes will be communicated on this page or via email.

11. Contact Us

If you have questions about this policy or your data, please contact us: admin@onlineand.live